1. Introduction
Orion Apartments is committed to protecting your privacy and complying with the Protection of Personal Information Act (POPIA), No. 4 of 2013. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with us through our website.
2. What Information We Collect
We may collect and process the following personal information:
- Full name
- Email address
- Cell phone number
- Appointment date (if applicable)
- Any additional details you voluntarily provide in our contact forms or email communications
3. Purpose for Collecting Personal Information
Your personal information is collected and used for the following purposes:
- To respond to your enquiries or contact form submissions
- To communicate with you regarding our apartments, services, or leasing options
- To schedule appointments or property viewings
- To maintain internal records for operational or legal purposes
- To improve our customer service and engagement
We will only process your personal information for the purposes for which it was collected and in accordance with POPIA.
4. Consent
By submitting your personal information via our website, you provide your voluntary and informed consent for Orion Apartments to collect and process your information as outlined in this policy.
You have the right to withdraw your consent at any time by contacting us at leasing@orionapartments.co.za.
5. Sharing of Personal Information
Orion Apartments will not sell, rent, or distribute your personal information to any third party without your consent, unless we are legally required to do so.
In limited cases, your information may be shared with trusted service providers who assist us in operating our website or managing communications—only where such parties are bound by confidentiality and data protection obligations.
6. Security Measures
We implement reasonable and appropriate technical and organisational measures to protect your personal information from loss, misuse, unauthorized access, or disclosure.
However, while we strive to use acceptable means to protect your data, we cannot guarantee absolute security of information transmitted via the internet.
7. Access and Correction
You have the right to:
- Request access to the personal information we hold about you
- Request corrections to any inaccurate or outdated information
- Request the deletion of your personal information (subject to legal and contractual obligations)
To exercise these rights, contact us at leasing@orionapartments.co.za.
8. Retention of Information
We retain your personal information only as long as necessary for the purpose for which it was collected, or as required by applicable law.
9. Use of Cookies
Our website may use cookies or similar technologies to enhance your browsing experience. You may adjust your browser settings to decline cookies, although this may affect website functionality.
10. Third-Party Links
Our website may contain links to third-party sites. This policy does not apply to those sites, and we are not responsible for their content or privacy practices.
11. Updates to This Policy
Orion Apartments may update this Privacy Policy from time to time. The latest version will always be available on our website, and any changes will be effective upon posting.
